Help Center
Get the support you need. Find answers to common questions or contact our support team.
Learn the basics of using Enkaji Trade Kenya
Manage your account settings and profile
Stay safe while trading online
Help with orders, payments, and refunds
Phone Support
+254 700 123 456
Mon-Fri, 8AM-6PM EAT
Email Support
support@enkajitrade.co.ke
Response within 24 hours
Business Hours
Monday - Friday: 8AM - 6PM
Saturday: 9AM - 4PM
East Africa Time (EAT)
Frequently Asked Questions
Click the "Sign Up" button in the top right corner and follow the registration process. You'll need to provide your email address and create a secure password.
After signing in, go to your dashboard and click "Add Product". Fill in the product details, upload photos, and set your price. Your listing will be reviewed before going live.
We accept M-Pesa, bank transfers, and major credit/debit cards. All payments are processed securely through our trusted payment partners.
Sellers are responsible for shipping their products. We provide shipping guidelines and partner with local courier services to ensure safe delivery of your orders.